About us

Black Hills Psychology (BHP) is a group psychology practice of psychologists, therapists, and a medication provider. BHP is currently looking for a Receptionist to join our team. This position plays a vital role in supporting our providers and patients and is a key component of the exceptional patient care that BHP provides.

Responsibilities:

· Patient check-in

· Patient scheduling

· Handle patient phone calls

· Collect co-pays, gather insurance information, check benefits

· Follow up with patients regarding questions, concerns, provider messages, etc.

· Prepare and submit prior authorizations for services

· Obtain necessary ROIs/records from patients when requested from provider, and manage outgoing requests and records as needed

· Send out and track intake packets to patients, and any other necessary/requested information

· Document patient communications via phone note or email encounter note

· Communicate messages from patients to providers

· Other duties as assigned

Requirements:

· Knowledge of or interest in mental health

· Outstanding interpersonal and communication skills

· Previous computer experience with the ability to learn new applications

· Previous experience with an EHR would be a bonus but is not required

· Good prioritization skills

· Dependable and team player

· Good multi-tasking and critical thinking skills

· Excellent organizational skills with strong attention to detail, follow-through, and commitment to quality

· High level of professionalism and demonstrated comfort level in speaking directly to external and internal providers/patients

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 32 per week

Schedule:

• Day shift
• No nights
• No weekends

Work Location: In person